Delivery & Payments

Our priority is safe and secure online shopping, so we use only top payment solution providers known for their SSL-grade security and ease of transactions.

Delivery Options Overview

Seller: A2 TECH LLC (“A2Keys”)
Support: support@a2keys.com

1. Order the Product

4. Receive activation key & download link in e-mail

2. Install & Activate your App

Digital delivery (how you receive your purchase)

  • We sell digital software license keys.

  • Delivery is by email and in your Account → Orders page (full key shown after purchase).

  • Timing: usually 15–60 minutes after payment approval. If your order is selected for a brief fraud-prevention review, delivery may take up to 24 hours.

If no email after 60 minutes: check spam/junk, then see “Didn’t get the email?” below.

What you receive

  • Product key (for the exact edition/region on the product page)

  • Activation instructions (step-by-step)

  • Any download link if required by the product

Didn’t get the email?

  1. Check spam/junk and Promotions tabs.

  2. Confirm the order email is correct.

  3. Log in → Account → Orders to view the key directly.

  4. Still missing after 24 hours? Email support@a2keys.com with your Order ID (we’ll resend, or deliver to an alternate email after verification).

Order review & ID checks (rare)

To prevent fraud, we may flag an order for a short manual review. If we need more info, we’ll email you from support@a2keys.com. Reviews are typically resolved within 1 hour; please allow up to 24 hours

Region & edition

Keys may be region-specific or edition-specific. The product page states the region, edition, device count, and activation method. If a key is region-locked, using it in another region will fail—contact support for a correct replacement option.

Payments we accept

  • Cards: Visa, Mastercard, AmEx (processed by Stripe)

  • Wallets: Apple Pay / Google Pay (where available)

  • PayPal (where available)

You’ll see A2Keys or A2 TECH LLC on your bank/PayPal statement.

Payment security

  • We never store full card numbers or CVV.

  • 3-D Secure / SCA, CVV, and AVS checks are enabled to protect you and us.

  • All pages use HTTPS; sensitive operations are encrypted.

  • Payments are handled by PCI-DSS compliant processors.

Currencies & taxes

  • Prices are shown in USD (or your local currency if displayed on site).

  • Any applicable sales tax/VAT is shown at checkout before you pay.

Invoices

A PDF invoice is available in Account → Orders and is emailed after payment. For business/VAT invoices, enter company details at checkout or email support@a2keys.com with your Order ID.

Failed or pending payments

  • Declined: verify card details, funds, and 3-D Secure prompt; try another card/method.

  • Pending: banks sometimes hold funds during risk checks; this typically clears within 24 hours. If it doesn’t, contact support and your bank.

Chargebacks

Please contact us first at support@a2keys.com—most issues are solved with a quick resend or replacement. Opening a bank dispute immediately can slow resolution while your bank investigates.